IT Support Specialist - fresh graduates are welcome!

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  • TOP zaměstnavatel
  • Hlavní město Praha

Popis

Famous and world-known japanese multinational corporate with headquarter in Tokyo - The company is active in a range of industries, including digital systems, power and renewable energy solutions, railway systems, healthcare products, and financial systems - and we are actively hiring - for the role of IT Support Specialist L1 - the role is for a fresh graduates or candidates with a starting experience from IT industry.

Popis pozice

  • Responsible for troubleshooting IT related issues that require physical attention
  • Deliver computers in a ‘ready to use’ state to IT users
  • Perform regular inventory checks for relevant hardware
  • Manage logistics by using local logistic providers to ship and move devices across locations
  • Provide support to end users, IT equipment, software in meeting rooms and similar user collaboration/common areas as part of desk-side support
  • Host and support third party technicians
  • Regular checks of computer rooms including temperature, air conditioning, cabling and general functionality
  • Follow given OSS governance (participate in meetings, follow escalation path, etc.)

Požadavky

  • Analytical and communication skills
  • Problem solving and troubleshooting skills
  • Incident responding skills
  • Learning agility
  • Testing
  • Customer focus, very good English (use on a daily basis)

Tools - Service Now, MS Office 365, Windows, iOS, Asset management tools

Nabízíme

  • During your work with us, we will train you and provide you with Sigma or ITIL certification
  • Fulltime employment, long-term cooperation
  • Career traning and development
  • English using on a daily basis
  • Nice payment conditions + benefits
  • Location Prague or Brno (office work is required - onsite)
  • Working time from Monday - Friday - 8.00 - 16.00 h. (no extra shifts or emergency calls)
  • Only for EU citizens or candidates with free entrance to the Czech labor market

Požadované jazyky

  • Čeština