Customer Care Specialist (English + Dutch)

We are looking for an experienced and communicative Customer Care Specialist fluent in both English and Dutch to join our team. You will be part of a dynamic group focused on processing sales orders for the UK & North region. This role involves not only back-office tasks but also active customer communication.

Popis pozice

• Coordinating the process of receiving and processing orders
• Communicating with clients and providing support throughout the order process
• Collaborating closely with internal teams (supply chain, procurement, finance)
• Addressing customer inquiries and ensuring high-quality service
• Serving as a key point of contact between clients and various internal departments

Požadavky

• Fluency in English and Dutch (spoken and written)
• Excellent communication skills and a customer-oriented mindset
• Experience with SAP and Salesforce is a significant advantage
• Ability to solve problems independently and manage time effectively
• A team player attitude and willingness to collaborate with different departments

Nabízíme

• Stable Employment: full-time position with an indefinite contract.
• Attractive Compensation: Great salary + annual bonus.
• Flexibility: flexible working hours and regular home office opportunities.
• Benefits: 25 days of vacation, public transport allowance, company canteen, meal allowance, special healthcare program.
• Location: Modern offices close to metro station A.